Full & Part-Time Deckhands
Casco Bay Lines has immediate openings for deckhands to join our crew! This year-round position requires an individual who will work aboard the District’s vessels providing passenger, freight, cruise and charter service to the islands of Casco Bay. This position requires a customer service-oriented individual who enjoys working with the public and co-workers. Excellent benefits available for full-time employees.
Some of the job duties that could be required of this employee: Line handling; loading and unloading of freight; cleaning; providing for the comfort and safety of passengers; other tasks as assigned
Requirements for employment: Willingness to comply with federally mandated drug testing; over the age of 18; ability to pick up work outside of scheduled shifts; knowledge of the Portland area and Casco Bay
Employment applications may be obtained in the following ways:
- In person at the Casco Bay Lines ticket office at 56 Commercial Street, Portland, Maine
- Download an employment application: CBITD Employment Application
Completed applications may be returned in the following ways:
- By e-mail to moc.s1660207224enily1660207224abocs1660207224ac@se1660207224cruos1660207224eRnam1660207224uH1660207224
- In person at the Casco Bay Lines ticket office at 56 Commercial Street, Portland, Maine
- By mail to:
Casco Bay Lines
P.O. Box 4656
Portland, ME 04112-4656
Assistant Operations Manager
Position
The Assistant Operations Manager reports to the Operations Manager. The Assistant Operations Manager supports the safe, convenient and customer focused transportation of people, vehicles, and freight. The primary role for this position is involved in supporting compliance and resolution with the additional duties to include staff training, incident investigation and resolution as well as customer service and day to day operations. The Assistant Operations Manager is responsible for handling variety of managerial and operational duties as assigned by the Operations Manager.
Direct Reports
None
Responsibilities*
Coordinate training throughout the Casco Bay Island Transit District (CBITD). This person will oversee and work directly with the responsible trainer or contractor to ensure that appropriate training programs are in place. Training programs include, but are not limited to, safety, security (chemical, explosives, biohazard), forklift training, Red Cross, and lockout training.
Assist in the coordination and supervision of the District’s safety and security program (Federal, local and State level).
Attend Board of Directors meetings as required.
Serve as the District’s central point of contact for compliance with all cognizant agencies, including USCG, DOT, FTA, State of Maine, OSHA, and FEMA.
Assist organizational compliance of civil rights programs with direct access to the General Manager for related matters.
Serve as District’s Security Liaison Officer.
Act as liaison to FedEx, United States Postal Service (USPS), and United Parcel Service (UPS) and any other delivery services.
Provide a high level of customer service to internal and external customers. Maintain a positive working relationship with employees, Board of Directors, and customers.
Strive for continuous improvement in all aspects of the service provided by the District.
Participate in the selection, evaluation and supervision of employees as directed by the Operations Manager.
Serve as Drug and Alcohol Program Manager.
Investigate or assist in the investigation of complaint, incident, and accident reports while working to improve the level of customer service provided by the District.
Assist in maintaining an excellent working relationship with United States Coast Guard (USCG) and other regulatory agencies.
Assist with the training of vessel personnel in both technical and customer service needs.
Complete other tasks as assigned.
Requirements
Qualifications Required
Bachelor’s Degree in a marine transportation or related field, or equivalent combination of education and experience. Candidates who hold or have held a Merchant Mariner Credential are preferred.
Five to seven (5-7) years previous management and/or marine transportation experience.
Ability to organize and prioritize a multi-faceted workload; ability to make independent decisions; ability to follow through on tasks and meet deadlines without supervision.
Excellent communication (oral and written), conflict resolution and organizational skills.
Knowledge of computer software applications such as Windows, Microsoft Office, Adobe Acrobat, etc.
Personal qualities of integrity, credibility, and dedication, and a positive, can-do attitude and manner.
Experience with governmental and/or non-profit organizations.
A successful track record in setting priorities; keen analytic, organization and problem-solving skills which support and enable sound decision making.
Excellent written and oral communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
A multi-tasker with the ability to wear many hats in a fast-paced environment.
Experience in liaising with various state and federal agencies.
Working Conditions/Environment
Normally seated with freedom of movement on a regular basis, operating office machines and handling light materials and supplies in a typical office environment setting.
May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writing.
Specific vision abilities required by this job include close vision and ability to adjust focus.
Frequent physical activity requires standing and walking.
Periodic physical activity requires climbing stairs, bending, stooping, kneeling, and crouching.
The noise level in the work environment normally ranges from quiet in the office environment to moderate in the operations area with occasional loud noises.
Requires schedule flexibility, night and weekend work.
Job is occasionally performed under some extreme temperatures and may require confined space entry.
Requires the physical ability to perform lifting up to 50 lbs.
TO APPLY VIA EMAIL:
Please forward resume, cover letter and completed Voluntary Self-Identification Form, which can be downloaded here:
CBITD Voluntary Self-Identification Form
Casco Bay Lines is an Equal Opportunity Employer.
Please see our Policies page for more information.