Operations updated due to COVID-19. Please review requirements, including requirement for face coverings, before visiting.

The entire Casco Bay Island Transit District (CBITD) team is deeply dedicated to the island communities we serve which depend on us for access to the mainland, and we have continued to operate throughout COVID-19 to uphold our mission to provide this service. Due to the risks associated with COVID-19, CBITD has made changes to our operations to protect our customers, employees and communities.

Before visiting our terminal or traveling on our vessels, please be aware of the following:

  • A temporary reduction in service to all islands will be in effect until further notice. Please see our Coronavirus Resources page for more information or visit our Schedules page to view current schedule.
  • In accordance with the Governor’s “Stay Safer at Home” Executive Order, all persons are required to wear cloth face coverings at all times when present at our facilities or onboard our vessels.
  • At least six feet of physical distance from others, including our crew, should be maintained at all times. This includes while boarding, debarking, retrieving freight at the docks, or while underway on our vessels.
  • Operations will include only regular service. The sale of all specialty cruise tickets has been halted. Full refunds will be issued for any pre-purchased specialty cruise tickets.
  • CBITD will, until further notice, be limiting total capacity on the vessels in alignment with CDC guidelines and state requirements related to group gatherings and physical distancing.
  • All passengers will be asked to rip their own tickets and place in a collection receptacle prior to boarding the vessel until further notice.
  • Only ticketed passengers will be allowed to wait inside the terminal.
  • Ticket and freight sales will be limited to credit card transactions only.
  • All transit on CBITD vessels should be limited to those purposes permitted under the Governor’s orders.
  • In accordance with the Governor’s Executive Order Establishing Arriving Quarantine Restrictions on Travelers in Maine, any resident or non-resident traveling into Maine must immediately self-quarantine for 14 days except when engaging in essential services. All who fall under this quarantine, and who must use CBITD for essential travel, should self-report to staff and will be directed to an isolated exterior section of the vessel for their travel.
  • Only one Freight Agent will be on duty at any given time. There may be delays in any freight that requires extra handling. Large commercial deliveries will only be shipped on the 12:00 pm Downbay trip from Portland. Perishables and small personal items will continue to be shipped as soon as possible.
  • CBITD will continue to operate unless and until we are completely unable to do so. We encourage customers to prepare for potential future operational changes and to review requirements before arriving at our terminal or traveling on our vessels.

Please visit our Coronavirus Resources page for more detailed information and to review all news updates related to COVID-19. 

Casco Bay Lines to Reduce Service for Fall Season Beginning August 29

Casco Bay Island Transit District (CBITD) announced on August 18, 2020, that service will be reduced for the upcoming fall season beginning on Saturday, August 29, 2020.

The schedule can be viewed here. It has been posted on our website and on the vessels, and is available in the terminal.

As a result of the ongoing COVID-19 pandemic, the need continues for CBITD to operate under a revised regular service schedule. This latest update represents a slight reduction in passenger service to both the Downbay islands and Peaks Island and one less car ferry run to Peaks compared to the current revised summer schedule that we have been running since June 27.

With Labor Day around the corner and the fall season approaching, many of our seasonal staff are preparing to return to school and we are also expecting a decline in ridership. The changes to the schedule will allow CBITD to operate during the upcoming off-season with fewer total crew members while also continuing the critical practice of separating crews to minimize the likelihood of a suspension of all service. The health and safety of our passengers and employees remains our top priority.

Please be aware that CBITD operations have been modified due to COVID-19. We strongly encourage you to review these operational updates listed here on our website before visiting our terminal or traveling on our vessels. We have taken several steps to ensure all who travel are made aware of these changes designed to protect our customers, employees and communities. This includes the addition of a Casco Bay Lines “Ambassador” in the terminal and on select runs to assist in informing all of the need to comply with State orders related to the use of cloth face coverings at all times and the need to maintain at least six feet of physical distance from others whenever possible including while boarding, debarking, retrieving freight at the docks and while underway on the vessel. We will continue to utilize this “Ambassador” role into the fall season.

Thank you for your continued support. Please don’t hesitate to reach out to moc.s1601064251enily1601064251abocs1601064251ac@tn1601064251emmoc1601064251 with any questions or feedback.

Français

À partir du 29 août, la compagnie Casco Bay Lines réduit ses heures de service pour la saison d’automne

Español

Casco Bay Lines reduce el servicio para la temporada de otoño a partir del 29 de agosto

Casco Bay Lines to Increase Service on June 27

Casco Bay Island Transit District announced today that service will be increased beginning on Saturday, June 27, 2020.

This latest change returns service to CBITD’s regular winter schedule, which was in place before service was initially reduced in March as a result of COVID-19. The health and safety of our passengers and employees has remained our priority throughout the ongoing pandemic. Therefore, some slight modifications have been made to allow CBITD to continue to separate crews and to minimize the likelihood of a suspension of all service.

The schedule can be viewed here. It has also been posted on the vessels, and is available in the terminal. 

With this change, the number of daily trips, including car ferry service, will nearly double. Additionally, while peak-season rates were scheduled to go into effect on April 18, CBITD postponed this rate increase. With the return to regular service, the rate increase is now scheduled to take effect on Saturday, July 11, 2020. Tickets are valid for 60 days after purchase.

Please be aware that CBITD operations continue to be modified due to COVID-19. We recommend reviewing these operational updates on our website before visiting our terminal or traveling on our vessels. In accordance with the provisions in the Governor’s statewide “Stay Safer at Home” Executive Order 49, which were extended in “An Order to Further Implement the Restarting Plan” (Executive Order 55), CBITD continues to require that all persons wear cloth face coverings at all times when present at our facilities or onboard our vessels. We also ask that customers continue to maintain at least six feet of physical distance from others whenever possible including while boarding, debarking, retrieving freight at the docks and while underway on the vessel.

As the state progresses through its reopening plan, we recognize that CBITD must also take thoughtful, gradual steps to provide service for those traveling for purposes permitted under the Governor’s orders. Our entire team is deeply dedicated to doing so safely on behalf of the island communities we serve which depend on us for access to the mainland.

More information about operations during COVID-19 can be found here on our website.  As always, please don’t hesitate to reach out to moc.s1601064251enily1601064251abocs1601064251ac@tn1601064251emmoc1601064251 with any questions or feedback.

Français
La compagnie Casco Bay Lines étendra ses heures d’opération à partir du 27 juin.

Español
Casco Bay Lines aumenta la frecuencia de servicios el 27 de junio

Casco Bay Lines to Increase Service Under Revised Schedule on May 16

Casco Bay Island Transit District announced on May 11, 2020, that service will be increased beginning on Saturday, May 16, 2020.

The amended schedule, which reflects the initially-reduced service schedule in place from March 21 – March 27, 2020, can be viewed here. It has been posted on our website and on the vessels and is available in the terminal.

With this change, Peaks Island daily car ferry trips will be increased from three to eight runs and the boat will no longer go between Peaks Island and the other islands.

Reductions to our regular seasonal service continue to be necessary to ensure the health and safety of our employees, riders, islanders, and our communities, and will remain in place until further notice – likely at least through May. However, increased availability of seasonal staff provides an opportunity to offer additional trips while still allowing CBITD to segregate crews and minimize the likelihood of a suspension of all service.

Please be aware that CBITD, in accordance with the Governor’s “Stay Safer at Home” Executive Order, is requiring that all persons wear cloth face coverings at all times when present at our facilities or onboard our vessels. Still, all crew and customers should continue to maintain at least six feet of physical distance from others whenever possible including while boarding, debarking, retrieving freight at the docks and while underway on the vessel.

Finally, even with warmer weather and increased service, we remind everyone that travel on our ferries must be restricted to those purposes permitted under the Governor’s orders.

We are grateful for your commitment to the importance of these measures. In return, we will continue to look ahead and take action that reflects our commitment to this community and the islands we serve.

More information about operations during COVID-19 can be found here on our website.  As always, please don’t hesitate to reach out to moc.s1601064251enily1601064251abocs1601064251ac@tn1601064251emmoc1601064251 with any questions or feedback.

Français
À partir du 16 mai et conformément aux nouveaux horaires, la compagnie Casco Bay Lines étend ses heures d’opérations

Español
Casco Bay Lines aumenta la frecuencia de servicios el 16 de mayo bajo el horario modificado

Face Coverings Required by State Order Beginning May 1st

As you are likely aware, Governor Janet Mills recently issued a “Stay Safer at Home” Executive Order. The new order continues to have Maine people stay at home with the same established exceptions for permitted activities, such as occasional grocery shopping or exercising, and now also allows Maine people to visit businesses or participate in activities deemed safe to open under Stage 1 of the reopening plan (PDF).

Additionally, the order requires Maine people to wear cloth face coverings in public places where physical distancing is difficult to maintain, as recommended by the U.S. CDC. The order specifically identifies ferry transit as a public setting where face coverings must be worn.

This statewide requirement goes into effect tomorrow, Friday, May 1st, and Casco Bay Lines will adhere by requiring, until further notice, that all persons wear cloth face coverings at all times when present at our facilities or onboard our vessels.

Under the order, cloth face coverings are not required for children under age 2, a child in a childcare setting, or for anyone who has trouble breathing or related medical conditions, or who is otherwise unable to remove the mask without assistance.

Please be advised that any person not wearing a cloth face covering will not be permitted to buy a ticket or board a ferry and all passengers and crew will be required to wear cloth face coverings during the entire trip.  Any person who violates this directive may be barred from future passage.

As we have previously shared, we are providing cloth face coverings to our staff to be worn at all times. We have also made face shields available to those staff who wish to use this additional equipment. The CDC guidance on face coverings is very helpful and includes instructions to fashion masks from household items.

Casco Bay Lines will continue to instruct all crew and customers to maintain at least six feet of physical distance from others whenever possible including while boarding, debarking, retrieving freight at the docks and while underway on the vessel. Further, travel on CBL ferries should continue to be restricted to those purposes allowed under the Governor’s orders.

Thank you for your ongoing support and cooperation as we work together to protect our customers, our crew and our community, and enter collectively into this new month and new phase of response to COVID-19.

The Coronavirus Resources page will be updated regularly as policies and procedures may change.

Should you have any questions, please don’t hesitate to reach out to moc.s1601064251enily1601064251abocs1601064251ac@tn1601064251emmoc1601064251.

Français
A partir du 1er mai et par décret de l’État, il est obligatoire de se couvrir le visage.

Español
Orden estatal exige el uso de mascarillas faciales a partir del 1 de mayo

Casco Bay Lines Announces Extension of Off-Season Rates

On Tuesday afternoon, Casco Bay Island Transit District (CBITD) announced that it will be extending its off-season rates in response to COVID-19. Peak-season rates were scheduled to go into effect on Saturday, April 18, 2020. For many reasons, including that those traveling have been primarily those essential workers supporting our community during the COVID-19 crisis, the decision was made to postpone this rate increase until two weeks after a return to regularly scheduled service. Tickets continue to be available for purchase in the terminal.

We remain deeply committed to the CBITD island communities and will continue to do what we can to lessen the impacts of this crisis on our customers, our crews, and our community. Please continue to refer to the Coronavirus Resources page on our website as policies and procedures are updated regularly.

Français
La compagnie Casco Bay Lines prolonge la durée de ses tarifs hors-saison

Español
Casco Bay Lines anuncia la extensión de las tarifas de temporada baja

Additional Changes to Service Schedule Announced in Response to COVID-19

On Wednesday afternoon, March 25, 2020, Casco Bay Island Transit District announced that service will be further reduced beginning on Saturday, March 28, 2020.

On Thursday, March 26, 2020, CBITD revised the schedule to now include a new 4:45 AM departure from Portland to Peaks Island and a new 5:00 AM departure from Peaks Island to Portland.  

The amended schedule, with this update, can be viewed here, has been posted on our website and on the vessels, and is available in the terminal. These additional, temporary reductions are being made in light of the need to expand protections for the health and safety of our employees, riders, islanders, and our communities, and recent declines in ridership. The schedule provides continuity of essential passenger and vehicle service.

The amended schedule effective through March 27 can be viewed here. 

This decision follows an initial reduction in service that went into effect on March 21, 2020. The additional reduction allows CBITD to further minimize COVID-19 exposure for as many of our staff as possible, cutting the number of necessary marine crew approximately in half from what is being used under the current, reduced schedule. This also preserves the availability of non-active crew members to sustain service should others test positive for COVID-19, thereby decreasing the likelihood of a suspension of all service.

As the Governor and the City of Portland work quickly to take additional steps to protect public health, it is critical that we do our part to limit exposure. The ridership numbers have declined dramatically, which should allow those who are utilizing the ferry for essential travel to practice physical distancing.

Limited freight service will remain available. Only one Freight Agent will be on duty at any given time. Consequently, there may be delays in any freight that requires extra handling (i.e. forklift, assistance unloading). Additionally, large commercial deliveries (pallets, lifts of lumber, etc) will only be shipped on the 12:00 pm Downbay trip from Portland. Perishables and small personal items will continue to be shipped as soon as possible.

CBITD continues to monitor and make operational changes as necessary in response to COVID-19. The previous decision to cancel all on-site committee and public meetings has been extended through the end of April, total ridership on board each vessel has been limited and will continue to include only regular service. The sale of all specialty cruise tickets has been halted. In addition to expanded sanitation efforts, all regular service passengers are encouraged to practice physical distancing and are being asked to rip their own tickets and place in a collection receptacle prior to boarding the vessel until further notice. Ticket and freight point of sales will be accepting credit cards only.

Customers are encouraged to review the City of Portland’s Stay at Home Emergency Order and limit their use of our ferries to essential travel only. Future additional changes or further temporary reductions in service remain a possibility. Suspension of all service would occur only in the event there is insufficient crew available to meet required Coast Guard regulations.

We are grateful to our staff who remain deeply dedicated to the CBITD island communities and are working diligently to uphold our mission to provide essential transit service.

Notices related to COVID-19 will continue to be posted here on our website, in the terminal, on the vessels and sent to our enewsletter list.

Information about CBITD’s ongoing efforts related to COVID-19 can be found here.

Français
En raison de la COVID-19, la compagnie Casco Bay Lines annonce des changements supplémentaires dans les horaires de ses navettes.

Español
Casco Bay Lines anuncia cambios adicionales en el horario de servicios en respuesta al COVID-19

Temporary Reduction in Service in Response to COVID-19

On Thursday afternoon, March 19, 2020, Casco Bay Island Transit District’s General Manager and President of the Board announced a temporary reduction in service that will take effect Saturday, March 21, 2020.

This decision followed the CBITD’s Board of Directors’ vote to delegate temporary authority to the General Manager and the President of the Board to manage operations during the COVID-19 pandemic. The amended schedule can be viewed here, has been posted on our website and on the vessels, and is available in the terminal. The schedule considers recent ridership data and allows for continuation of passenger and vehicle service during morning and afternoon peak times, as well as during midday hours.

This decision, while not taken lightly, was driven by CBITD’s desire to continue to protect the health and safety of our employees, riders, islanders, and our communities while planning for continuity of operations.

Reducing the level of service will allow CBITD to minimize COVID-19 exposure for as many of our crew members and shoreside staff as possible which is critical as we seek to do our part in flattening the curve of community spread.

Our entire team remains deeply dedicated to the island communities we serve which depend on us for access to the mainland, and we will continue to work diligently to uphold our mission to provide this service. Under this amended schedule, Peaks and Down Bay/Inner Bay service can each be provided by one boat crew, respectively, per day. A crew will work for a two-week period in an effort to preserve the availability of non-active crew members to sustain service should others test positive for COVID-19, thereby decreasing the likelihood of a suspension of all service.

In addition to the marine crew reduction, shoreside staffing will change beginning March 21. Only one Freight Agent will be on duty at any given time. Consequently, there may be delays in any freight that requires extra handling (i.e. forklift, assistance unloading). Additionally, large commercial deliveries (pallets, lifts of lumber, etc) will only be shipped on the 12:00 pm Downbay trip from Portland. Perishables and small personal items will continue to be shipped as soon as possible.

The schedule reduction represents the latest operational change made in response to COVID-19. All committee and public meetings have been canceled through the end of the month of March, total ridership on board each vessel has been limited and will include only regular service. The sale of all specialty cruise tickets has been halted. In addition to expanded sanitation efforts, all regular service passengers are encouraged to practice social distancing and are being asked to rip their own tickets and place in a collection receptacle prior to boarding the vessel until further notice. Passengers are encouraged to limit their use of our ferries to essential travel only.

As the COVID-19 pandemic is evolving rapidly, customers should be prepared for future additional changes or further temporary reductions in service. Suspension of all service would occur only in the event there is insufficient crew available to meet required Coast Guard regulations.

Notices related to COVID-19 will continue to be posted here on our website, in the terminal, on the vessels and sent to our enewsletter list.

Information about CBITD’s ongoing efforts related to COVID-19 can be found here.

Français
La compagnie Casco Bay Lines réduit temporairement le nombre de ses navettes en raison de la COVID-19

Español
Casco Bay Lines reduce temporalmente el servicio en respuesta al COVID-19

CBL Updates Related to COVID-19

Updated 3/19/2020

During a Special Meeting of the Board of Directors on Thursday, March 19, the Casco Bay Island Transit District Board of Directors voted unanimously to delegate temporary authority to the General Manager and the President of the Board to manage operations during the COVID-19 pandemic.

The resolution represents the latest effort by CBITD to protect the health and safety of the District’s employees, riders, and islanders, and to prepare for any future emergency responses necessitated by the evolving COVID-19 outbreak while continuing to provide as much service to and from the islands as possible.

The resolution also stipulates that temporary suspension of all service shall occur only in the event there is insufficient crew available to meet required Coast Guard regulations and delegates this emergency authority until another Board meeting is called. The Board also requested that they be alerted of any operational changes and have called for a weekly Executive Committee meeting to continue to monitor the situation.

Notice of any temporary changes to the sailing schedule, hours of operation of the terminal, or other operational changes made in response to COVID-19 will be posted here on our website, in the terminal, on the vessels and sent to our enewsletter list.

Information about CBITD’s ongoing efforts related to COVID-19 can be found below.

CBITD COVID-19 Response 

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. As this continues to evolve, please know that the health and safety of our passengers and employees remains our number one priority.

Casco Bay Lines is taking guidance from the Cumberland County Public Health District and Maine Centers for Disease Control on any operational changes that may be required due to the spread of the COVID-19. While no specific changes for public transit agencies have been recommended at this time, we have instructed our terminal and vessel personnel to routinely wipe down high touch surfaces as part of our ongoing regular cleaning schedules. Extra hand sanitizer dispensers and information materials have been deployed in the terminal and on our vessels for our customers to use while traveling with us. We are well-stocked with cleaning supplies and have provided our staff with education and support related to COVID-19 including proper hand hygiene and cough etiquette. We are also requiring that any sick employees remain home from work.

In keeping with social distancing recommendations, we have implemented the following:
  • All committee and public meetings have been canceled through the end of the month of March. This includes our March 26th Board meeting.
  • Effective March 14, 2020, the maximum capacity on board each vessel cannot exceed more than 250 passengers.
  • Operations will include only regular service. The sale of all specialty cruise tickets has been halted through the end of the month of March. Full refunds will be issued for any pre-purchased specialty cruise tickets.
  • All regular service passengers will be asked to rip their own tickets and place in a collection receptacle prior to boarding the vessel until further notice.
  • We have made no other changes to our regular schedules or operations at this time. We will continue to operate unless and until we are completely unable to do so. As this evolves daily, we encourage customers to prepare for potential future operational changes, including some reductions in regular service.
We will also be looking to our passengers to assist in our efforts. In addition to taking the personal health preparedness steps that have been widely circulating in the news – wash your hands, don’t touch your face, cover coughs and sneezes –  we encourage passengers to follow health officials’ recommendations for social distancing when possible while visiting our terminal or riding the ferry. There are several options for ferry riders to maintain a healthy amount of separation from fellow passengers:
  • Customers can opt to stay in their vehicles if they drive on the car ferry.
  • Ferry boats are much larger vessels than most other forms of transit, which gives passengers more opportunity to keep some distance between each other.
  • Restrooms with running water and hand soap are available on all vessels, unlike many other forms of public transit. Riders are encouraged to use these facilities.
  • If travel is necessary, passengers should consider traveling outside of the morning and afternoon commutes when the largest number of passengers travel.
  • If you feel ill or are experiencing symptoms of COVID-19, please contact your healthcare provider and avoid traveling if possible.
Casco Bay Lines continues to work closely with the Cumberland District Public Health Liaison, the Maine Center for Disease Control and other state and local agencies to help protect the public and our employees.

Casco Bay Island Transit District’s Board President called a Special Meeting of the Board of Directors for Thursday, March 19, at 7:30 AM via conference call.

The purpose of the meeting was for the Board to consider a Motion to delegate temporary authority to the General Manager and the President of the Board to manage operations during the coronavirus pandemic to protect the health and safety of the District’s employees, riders, and islanders, and to continue to maintain service to and from the islands as much as possible.

Specifically, the Board will considered the following proposed resolution to prepare for any future emergency responses necessitated by the evolving COVID-19 outbreak:

RESOLVED:  To protect the health and safety of Casco Bay Island Transit District employees, riders, and islanders, and to continue to provide as much service to and from the islands as possible, the General Manager of the District and the President of the Board jointly are authorized to make any such temporary changes to the sailing schedule, hours of operation of the terminal, staffing levels, and the collection of fares, including but not limited to, temporary reduction, restructuring, or suspension of service and temporary reduction in terminal hours (including closing) as they deem reasonable and appropriate in response to the coronavirus pandemic; provided that temporary suspension of service shall occur only in the event there is insufficient crew available to meet required Coast Guard regulations and provided further that the public shall be provided as much notice as possible of any change in service. This delegation authority shall continue until the next Board meeting.

Members of the public were not be able to participate directly in the call but were encouraged to send comments to moc.s1601064251enily1601064251abocs1601064251ac@tn1601064251emmoc1601064251. All comments received before 6:30 AM on Thursday, March 19, 2020, were shared with the Board prior to their consideration of the resolution.

Below are resources made available by the Centers for Disease Control and Prevention (CDC):

CDC Coronavirus Disease 2019 (COVID-19) Website

What you need to know about coronavirus disease 2019 – CDC

What to do if you are sick with coronavirus disease 2019 – CDC

Share facts about COVID-19 – CDC

Should circumstances change, we will provide updates to this page and alert our passengers using our Facebook page and our enewsletter list. We value this community and thank you all for your cooperation in this effort.

An update will be shared no later than March 31, 2020.