The entire Casco Bay Island Transit District (CBITD) team is deeply dedicated to the island communities we serve which depend on us for access to the mainland, and we have continued to operate throughout COVID-19 to uphold our mission to provide this service. Due to the risks associated with COVID-19, CBITD has made changes to our operations to protect our customers, employees and communities.
Before visiting our terminal or traveling on our vessels, please be aware of the following:
- Due to COVID-19, Casco Bay Lines is not running our regular seasonal schedule. The current schedule is a modified version of our winter schedule. Please see below for more information or visit our Schedules page to view the current schedule.
- In accordance with the provisions in the Governor’s statewide Executive Orders 49, 55 and 16, all persons must wear cloth face coverings at all times when present at our facilities or onboard our vessels.
- At least six feet of physical distance from others, including our crew, should be maintained at all times. This includes while boarding, debarking, retrieving freight at the docks, or while underway on our vessels.
- Operations will include only regular service and the sale of all specialty cruise tickets has been halted. We are NOT currently offering any of our specialty cruises including our Mailboat Run, Sunset Run and Sunrise Run. Full refunds will be issued for any pre-purchased specialty cruise tickets.
- CBITD will, until further notice, be limiting total passenger capacity on the vessels in alignment with CDC guidelines and state requirements related to physical distancing. Capacity limits are as follows: Machigonne: 204*, Aucocisco: 178, Bay Mist: 168, Wabanaki: 156, Maquoit: 138. *Does not include passengers inside vehicles.
- All passengers will be asked to rip their own tickets and place in a collection receptacle prior to boarding the vessel until further notice.
- Only ticketed passengers will be allowed to wait inside the terminal.
- Ticket and freight sales will be limited to credit card transactions only.
- In accordance with the Governor’s statewide “An Order to Further Implement the Restarting Plan” Executive Order, all travel on CBL ferries should be limited to those purposes permitted under the order.
- In accordance with the provisions in the Governor’s Executive Order 57, “An Order Regarding Travelers into Maine”that remain in effect until further notice, any resident or non-resident traveling into Maine from states other than New Hampshire or Vermont must comply with requirements in the Order related to quarantining. All who fall under this quarantine, and must use CBL for permitted travel, should self-report to CBL staff and will be directed to an isolated exterior section of the vessel for their travel.
- Only one Freight Agent may be on duty at any given time. There may be delays in any freight that requires extra handling. Large commercial deliveries will only be shipped on the 8:00 am and 12:00 pm Downbay trips from Portland. Perishables and small personal items will continue to be shipped as soon as possible.
- CBITD will continue to operate unless and until we are completely unable to do so. We encourage customers to prepare for potential future operational changes and to review requirements before arriving at our terminal or traveling on our vessels.
Please visit our Coronavirus Resources page for more detailed information and to review all news updates related to COVID-19.