Privacy Policy

CASCO BAY ISLAND TRANSIT DISTRICT (“CBITD,” “we,” or “us”) is committed to providing a pleasant website experience and maintaining the privacy of those who visit www.cascobaylines.com (collectively, the “Site”).  Users of the Site are referred to as “visitors,” or “you.”

Privacy Policy

In using this Site you are deemed to have read and agreed to the following Privacy Policy, which incorporates definitions set forth in the related Terms and Conditions for this Site.

This Privacy Policy sets out how CBITD uses and protects any information that you give CBITD (directly and indirectly) when you use this Site. CBITD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this Privacy Policy.

What We Collect

We may collect certain data, including without limitation your name, contact information, email address, and postcode. This information may be used for internal review, tracking, or contacting you, relating to the services we provide.  This information collected will not be shared with any outside organization for commercial purposes, other than as is required to carry out the services you have requested from CBITD.  WE DO NOT COLLECT OR STORE CREDIT CARD INFORMATION.

Some visiting our Site to purchase tickets will have their information routed to our online ticketing service provider (the “Ticketing Provider”).  The Ticketing Provider may collect certain data, including without limitation your name, contact information, email address, postcode, credit or debit card number, CVV number, and expiration date, in order to provide tickets to you.  Such information shall be collected and used in accordance with the Ticketing Provider’s privacy policies and terms and conditions.  Please refer to the Ticketing Provider’s website for further information: https://www.gatewayticketing.com/PrivacyPolicy.aspx.

Log Files

We keep track of activity on our Site via log files stored on our web servers.  We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including but not limited to browser type, URL requested and referral URL. This information is not shared with any third parties and is used only within CBITD on a need-to-know basis.  We use your Site activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, administer our Site, and to tailor our product and service offerings to you.

Cookies

Our Site may use cookies to enable us to retrieve user details for each visit. Cookies are used to enable the functionality and ease of use for those people visiting the site.  These cookies are only used during an active user session.

What We May Do With the Information We Gather

We may use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our services
  • We may periodically send emails about special offers or other information which we think you may find interesting using the email address which you have provided
  • We may also use your information to contact you for market research purposes
  • We may contact you by email, phone, fax or mail
  • We may use non-identifying and aggregate information to better design our Site

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure CBITD has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We do not collect or store credit card information.  All such information you may provide is handled by our Ticketing Provider, and is subject to the security policies and procedures of our Ticketing Provider.  CBITD EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE USE, LOSS, THEFT, OR OTHER MISUSE OF YOUR CREDIT CARD INFORMATION.  YOU AGREE TO INDEMNIFY AND HOLD CBITD HARMLESS FROM ANY AND ALL LOSSES, EXPENSES, AND DAMAGES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEY FEES), WHETHER YOUR OWN OR THOSE OF THIRD PARTIES, ARISING FROM OR RELATING TO THE USE, LOSS, THEFT, OR MISUSE OF YOUR CREDIT CARD INFORMATION.

Links from this Site

We do not monitor or review the content of other party’s websites. Opinions expressed or material appearing on such websites may not necessarily be shared or endorsed by CBITD, and CBITD should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage our visitors to read the privacy statements of these sites. You should exercise caution and evaluate the security and trustworthiness of any other site connected to this Site or accessed through this Site yourself, before disclosing any personal information to them. CBITD will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Controlling your personal information

Outside of uses of information set forth above, CBITD will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

Notification of Changes

CBITD reserves the right to change this Privacy Policy and our Terms and Conditions from time to time as we see fit without notice to you, and your continued use of the site will signify your acceptance of any adjustment to these terms.  You are therefore advised to re-read this statement on a regular basis.

Contact Us

We offer several different ways for you to reach us if you have any questions, comments, or concerns related to this policy:

Email: info@cascobaylines.com

Phone: (207) 774-7871

US Mail: Casco Bay Island Transit District PO Box 4656 Portland, ME 04112-4656

© Casco Bay Island Transit District, 2016 All Rights Reserved.